Support

Describe the problem and leave an email address for our reply. Do not send passwords, full invitation codes, or other secrets.

Before you contact us

If records differ between phones, open the app with an internet connection on both devices and pull down on the diary to sync.
A family diary supports up to five adults. Each invitation has its own code that works for 24 hours, and opening one you have already accepted will not add you twice.
Before deleting your account, export any diaries you want to keep, then delete the child profiles you own.